Privacy Policy

DEARSKN ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or book a virtual skincare consultation. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

We may collect the following types of information:

• Personal identifiers — your name, email address, and phone number when you book a consultation or contact us.
• Skin and health information — photos of your skin, your current skincare routine, product lists, sensitivities, allergies, and skin goals that you voluntarily provide as part of your intake form.
• Booking and payment data — appointment date, time, and transaction records processed through our secure payment provider.
• Usage data — IP address, browser type, pages visited, and time spent on the site, collected automatically via standard web analytics.

We use the information we collect to:

• Schedule and conduct your virtual skincare consultation.
• Perform our pre-consultation scanning analysis and prepare your personalized skin protocol.
• Send booking confirmations, reminders, and post-consultation follow-ups.
• Improve our website and service quality.
• Comply with applicable legal obligations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Skin photos and health-related information you submit are used exclusively to prepare and conduct your consultation. This data is stored securely, accessed only by your assigned esthetician, and is never shared with third parties, used for advertising, or published in any form without your explicit written consent.

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Consultation records, including skin photos and protocols, are retained for up to two years. You may request deletion of your data at any time by contacting us at the address below.

We use trusted third-party providers to operate our platform — including payment processors, video conferencing tools, and email delivery services. These providers are contractually obligated to protect your data and may not use it for any purpose other than providing services to DEARSKN.

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You may disable cookies through your browser settings; however, some features of the site may not function properly as a result.

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Opt out of marketing communications at any time.

To exercise any of these rights, please contact us directly.

DEARSKN does not knowingly collect personal information from individuals under the age of 18. If you believe a minor has provided us with personal data, please contact us immediately and we will take steps to remove that information.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at: [email protected]